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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Anderson

Andrew Anderson

August 13, 2026

5  out of  5
rating by Andrew Anderson
"Marsha was great and efficient with getting me insurance for my new vehicle."
We responded:
"Thank for the review Andrew!
Enjoy your new ride!!!"
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Isabella O'Donnell

August 11, 2026

5  out of  5
rating by Isabella O'Donnell
"Candice was extremely helpful and patient, despite us having to change our policy multiple times! I am grateful for her help."
We responded:
"We are always here to help! Thank you for taking the time to leave a great review!"
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Layne Cuthbertson

August 10, 2026

5  out of  5
rating by Layne Cuthbertson
"Top notch agency and always ready and willing to help!! Marsha is phenomenal!"
We responded:
"Thanks Layne!!!"
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Chanel Rob

August 7, 2026

5  out of  5
rating by Chanel Rob
"Candice in particular was the most engaging, caring and professional who's experience clearly dictates how to deal with variables in this fast paced and ever changing economy. She took meticulous care in handling all of my concerns. She is an asset of superior value to State Farm!"
We responded:
"Thank you for the awesome 5 ⭐️ review!!!!"
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Kim Sorino

August 5, 2026

5  out of  5
rating by Kim Sorino
"Tim Good - State Farm Insurance Agent is the absolute best. They are always very timely to respond to any questions and are amazing to deal with. I had a particular issue with car insurance and they handled it so well and got me the information I needed ASAP. Will continue to use and recommend them!!!"
We responded:
"Thanks Kim for the great 5 Star Review!!! "
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Rehan Kidwai

August 4, 2026

5  out of  5
rating by Rehan Kidwai
"Tim & Marsha working hard for their policy holders. I am greatly satisfied for their services, words are not enough to thanks to them."
We responded:
"We really appreciate the kinds words. Please call us anytime we can help!!!"
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Morgan Davis

August 4, 2026

5  out of  5
rating by Morgan Davis
"Amazing service and responsiveness. Love them so far!"
We responded:
"Thank you!!!!"
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Taheera Raushanah

August 4, 2026

5  out of  5
rating by Taheera Raushanah
"I had another outstanding experience working with Marsha. Even though I reached out at the end of the day, she was patient, responsive, and genuinely committed to helping me obtain a renters insurance policy.

When she discovered that the rental property was located in an area her office couldn't write a policy for, she didn't just tell me I was out of luck. Instead, she proactively contacted another State Farm office, connected me with Abby, and made sure I was able to get the coverage I needed.

What impressed me even more was that Marsha followed up with me the very next day to ensure everything had been taken care of. That level of customer service and follow-through is rare and greatly appreciated.

Thank you, Marsha, for going above and beyond. Your professionalism, kindness, and dedication made the entire process seamless. Highly recommend!"
We responded:
"Thank you!!!!"
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David Tobelman

August 3, 2026

5  out of  5
rating by David Tobelman
"Candice was very helpful with getting my claim started. Also she is very pleasant and personable."
We responded:
"Thanks for the review! Sorry to hear about your claim. "
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DeAnne Collins

July 30, 2026

5  out of  5
rating by DeAnne Collins
"Candice Simmons was an absolute pleasure to work with. She was friendly, attentive, and very professional from start to finish. She took care of everything quickly, communicated clearly throughout the process, and made sure all of my questions were answered. Her efficiency and positive attitude made the experience stress-free. I truly appreciate her outstanding customer service and would definitely recommend her to anyone looking for insurance assistance."
We responded:
"Thanks DeAnne!!!! We love to hear that you had so a great experience! "
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Russell

July 23, 2026

5  out of  5
rating by Russell
"Marsha's professionalism was exceptional. She assisted my wife and I with auto insurance for both of our cars at a good rate. Marsha was friendly, engaging, knowledgeable and provided an excellent customer service experience."
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Harrison Speight

July 23, 2026

5  out of  5
rating by Harrison Speight
"Candace Simmons was able to setup a bundled homeowners and auto policy for me quick and easy. She made the process simple with one quick phone call and was super helpful. Thanks Candace!"
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Nicole Freida

July 9, 2026

5  out of  5
rating by Nicole Freida
"Candice Simmons a representative at the Tim Good State Farm agency did such a great job with transferring our information. My husband and I relocated to Charlotte NC, she issued out insurance in a quick turnaround time."
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Chelsey Thompson

July 7, 2026

5  out of  5
rating by Chelsey Thompson
"Candice Simmons is an amazing professional. She’s always efficient with clarification and guidance. She’s also quick to respond which can be a challenge these days."
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Debi Adam

July 3, 2026

5  out of  5
rating by Debi Adam
"I’ve been insured by this agency for the last 18yrs and they are the most customer-friendly agents. I can send a text with a concern and get a quickly response. They’ve been great partners for home, auto and umbrella policies"
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Kenneth Kerr

July 3, 2026

5  out of  5
rating by Kenneth Kerr
"I have used State Farm agent Tim Good for 10 plus years. Always great service, very knowledgeable, friendly and prompt responses to questions, issues and all other matters. Marsha is a real pleasure to deal with. I highly recommend Tim Good's State Farm agency."
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Sarynna Servello

July 1, 2026

5  out of  5
rating by Sarynna Servello
"Tim Good’s team is fantastic! I’ve been with several State Farm reps, and they’re some of the best. Candice is always responsive and quickly supports on any of our needs."
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cayse minor

June 18, 2026

5  out of  5
rating by cayse minor
"Great staff, highly recommended"
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Yeissi Toribio

June 11, 2026

5  out of  5
rating by Yeissi Toribio
"Agent Candice was very nice, professional, and helpful. She made the whole process easy, and she took the time to answer all of my questions. I truly appreciate her assistance and would highly recommend her to anyone looking for excellent customer service. ⭐⭐⭐⭐⭐"
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Izaiah Morales

June 9, 2026

5  out of  5
rating by Izaiah Morales
"Had a wonderful experience Candice Simmons helped me out so much and answered all my question and helped me get my new policy set up"
We responded:
"Awesome! Great to hear! Thanks for letting Candice help. "
Profile photo of Jasmine Ferguson

Jasmine Ferguson

June 2, 2026

5  out of  5
rating by Jasmine Ferguson
"I've done business with Tim Good Agency on & off throughout the years for Auto, Renters & now adding Homeowners insurance. Service has always been excellent with each agent that I have encountered everyone is so friendly. This most recent encounter I've dealt with Candice, she is very pleasant & knowledgeable and made this process a breeze!"
We responded:
"Thanks Jasmine! Great to hear that Candice was able to help with the homeowners! You should also see a better discount on your auto for having your homeowners with us as well. Take care!"
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Jennifer Norman

May 16, 2026

5  out of  5
rating by Jennifer Norman
"My husband and I have been clients of State farm for almost 30 years. Everyone that works at this location is friendly and helpful beyond compare. Marsha is amazing and most recently went out of her way to help us with a situation. They treat you like family and are always willing to help."
We responded:
"Thanks Jennifer!!!
Yes you’ve heard Marsha say “l treat people like family “
Have a great weekend!!!"
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Patrick Kueviakoe

May 15, 2026

5  out of  5
rating by Patrick Kueviakoe
"Great customer service. Keep it up"
We responded:
"Thanks for the 5 ⭐️ !!!!
Patrick we always enjoy seeing you and thanks for being our customer!"
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Jay wright

May 14, 2026

5  out of  5
rating by Jay wright
"Candace was amazing with every question i had an was very thorough"
We responded:
"Thanks Jay!!! "
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Connor Golden-Sims

May 7, 2026

5  out of  5
rating by Connor Golden-Sims
"Candice Simmons was very helpful in getting what I needed for my renters insurance at my complex. Was quick and efficient."
We responded:
"Thanks Connor! Great to hear we were quick and efficient. Give us a call if you need anything else!"