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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Freida

July 9, 2026

5  out of  5
rating by Nicole Freida
"Candice Simmons a representative at the Tim Good State Farm agency did such a great job with transferring our information. My husband and I relocated to Charlotte NC, she issued out insurance in a quick turnaround time."
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Chelsey Thompson

July 7, 2026

5  out of  5
rating by Chelsey Thompson
"Candice Simmons is an amazing professional. She’s always efficient with clarification and guidance. She’s also quick to respond which can be a challenge these days."
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Debi Adam

July 3, 2026

5  out of  5
rating by Debi Adam
"I’ve been insured by this agency for the last 18yrs and they are the most customer-friendly agents. I can send a text with a concern and get a quickly response. They’ve been great partners for home, auto and umbrella policies"
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Kenneth Kerr

July 3, 2026

5  out of  5
rating by Kenneth Kerr
"I have used State Farm agent Tim Good for 10 plus years. Always great service, very knowledgeable, friendly and prompt responses to questions, issues and all other matters. Marsha is a real pleasure to deal with. I highly recommend Tim Good's State Farm agency."
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Sarynna Servello

July 1, 2026

5  out of  5
rating by Sarynna Servello
"Tim Good’s team is fantastic! I’ve been with several State Farm reps, and they’re some of the best. Candice is always responsive and quickly supports on any of our needs."
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cayse minor

June 18, 2026

5  out of  5
rating by cayse minor
"Great staff, highly recommended"
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Yeissi Toribio

June 11, 2026

5  out of  5
rating by Yeissi Toribio
"Agent Candice was very nice, professional, and helpful. She made the whole process easy, and she took the time to answer all of my questions. I truly appreciate her assistance and would highly recommend her to anyone looking for excellent customer service. ⭐⭐⭐⭐⭐"
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Izaiah Morales

June 9, 2026

5  out of  5
rating by Izaiah Morales
"Had a wonderful experience Candice Simmons helped me out so much and answered all my question and helped me get my new policy set up"
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Jasmine Ferguson

June 2, 2026

5  out of  5
rating by Jasmine Ferguson
"I've done business with Tim Good Agency on & off throughout the years for Auto, Renters & now adding Homeowners insurance. Service has always been excellent with each agent that I have encountered everyone is so friendly. This most recent encounter I've dealt with Candice, she is very pleasant & knowledgeable and made this process a breeze!"
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Jennifer Norman

May 16, 2026

5  out of  5
rating by Jennifer Norman
"My husband and I have been clients of State farm for almost 30 years. Everyone that works at this location is friendly and helpful beyond compare. Marsha is amazing and most recently went out of her way to help us with a situation. They treat you like family and are always willing to help."
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Patrick Kueviakoe

May 15, 2026

5  out of  5
rating by Patrick Kueviakoe
"Great customer service. Keep it up"
We responded:
"Thanks for the 5 ⭐️ !!!!
Patrick we always enjoy seeing you and thanks for being our customer!"
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Jay wright

May 14, 2026

5  out of  5
rating by Jay wright
"Candace was amazing with every question i had an was very thorough"
We responded:
"Thanks Jay!!! "
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Connor Golden-Sims

May 7, 2026

5  out of  5
rating by Connor Golden-Sims
"Candice Simmons was very helpful in getting what I needed for my renters insurance at my complex. Was quick and efficient."
We responded:
"Thanks Connor! Great to hear we were quick and efficient. Give us a call if you need anything else!"
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Sudan Coleman

April 23, 2026

5  out of  5
rating by Sudan Coleman
"I've had a pretty good experience with them, they've made the processes easy and while I haven't always had the best experience with corporate state farm this office is solid. Would certainly open up coverage with them again with no hesitation."
We responded:
"Thank you Sudan for the review! I also appreciate your honest feedback which is why these reviews matter. Hope you have a great weekend!"
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Andres Gonzalez

April 16, 2026

5  out of  5
rating by Andres Gonzalez
"Helpful very patient and kind"
We responded:
"Thank you for the review!"
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Alexis Bostic

April 14, 2026

5  out of  5
rating by Alexis Bostic
"Been with them for many years. Always courteous and professional. Fast response and answers all my questions and concerns. Will be with them for many more years."
We responded:
"We so appreciate you being a long time customer! Thanks for the great review!"
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melanie archer

April 13, 2026

5  out of  5
rating by melanie archer
"My agents name is Candice and she’s absolutely amazing! I just moved down here not too long ago and I needed to update my car insurance. She was so helpful and made the transition smooth. I would recommend everyone to her."
We responded:
"Thanks Melanie!!!
We are glad everything went so smooth!"
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Evan chenette

April 9, 2026

5  out of  5
rating by Evan chenette
"Candace was very helpful in getting my insurance info over to my rental company. Always provides great service."
We responded:
"Thanks Evan! Great to hear Candice was a big help! We look forward to helping you in the years to come!"
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T Bell

March 31, 2026

5  out of  5
rating by T Bell
"I don't do a lot of reviews but thought I should take a moment to share my experience with Tim Good State Farm. Last year we had a tornado in Cherryville, NC and we had significant damage to our home. We reached out to them and we immediately had an adjuster scheduled to come to our home. Once evaluated, we began repair immediately. Each part of the process was clearly communicated and we were back in our home much sooner than we ever thought possible.

Currently we are navigating having two teenaged boys driving. Marsha Roman is always accessible to lend insight and support as we purchase, trade & sell both daily drivers as well as classic cars. Today's insurance landscape is ever changing but I can count on Tim & his team to assist me in ensuring I am fully covered at a reasonable rate. It's truly valuable to me to have an insurance partner that is there to guide me in all of my insurance needs. When something happens they are absolutely right there to handle whatever is covered.

That's why Tim Good State Farm is and will be my insurance partner."
We responded:
"Thanks Terry!!! Obviously the relationship we have makes all the difference. We appreciate you so much!"
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BABEE Maitre

March 27, 2026

5  out of  5
rating by BABEE Maitre
"Good"
We responded:
"Thank you!"
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Greg Mcbean

March 17, 2026

5  out of  5
rating by Greg Mcbean
"Great company, Great service and Candice is always making sure everything is correct and insurance is good!"
We responded:
"Thanks Greg! "
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Karen Barber

February 26, 2026

5  out of  5
rating by Karen Barber
"Justin is Amazing! He was patient, professional, and provided Exceptional customer service!"
We responded:
"Thanks Karen! Hope you have a great weekend!"
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Heather Bigham

February 25, 2026

5  out of  5
rating by Heather Bigham
"The best. Super responsive and helpful!"
We responded:
"Thanks Heather! We really appreciate you being one of our customers!"
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Bruce Gaynham

February 24, 2026

5  out of  5
rating by Bruce Gaynham
"I can't praise Marsha enough for always going above and beyond to help us sort out issues and queries with State Farm. Thank you Marsha!"
We responded:
"Thanks Bruce!!! Marsha is great at providing answers and helps me too 😁. We appreciate your business. "
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Paresh Patel

February 17, 2026

5  out of  5
rating by Paresh Patel
"Excellent customer service! Candice made the process of getting renter’s insurance quick and stress-free. She explained everything clearly, answered all my questions patiently, and helped me choose the best coverage for my needs. Highly recommend their services to anyone looking for reliable and professional assistance!"
We responded:
"Thanks Paresh! Quick and stress-free is a great way to do business. I’m glad Candice was able to help you get the best coverage. Have a great week!"